Shanghai Pudong Airport to Hangzhou Private Transfer

For any flight arriving before 6am or after 10pm, we only provide a driver transfer service. Our drivers are experienced and speak a little English. To ensure smooth communication between you and the driver, we have designed a bilingual instruction paper that is carried by the driver, with a range of questions and answers in both Chinese and English. Also, a translator support is available by calling one of our emergency contact. We will try our very best to solve your problem on the spot.

(1) Normally, It will take 1 hour for clearing custom and 20 minutes for fetching up your lugguage, which means you will need 1.5 hours from landing time to meet your driver at the exit, Our driver arrives meeting point 30 minutes after your landing time and will be waiting there for 2 hours(count from actual landing time).
(2) If you take first class and without any check in luggage, Pls let us know in advance, our driver will be arriving at the meeting point before the landing time. If you arrive at earlier time without notification, Driver will still conduct the original pick up plan.
(3)For any unpredictable circumstances such as luggage lost, encounter problem at Custom etc. Pls contact with our customer service on 0086-13910694045, and clarify whether you are willing to pay extra waiting time of driver(Free waiting time is 2 hours from landing time), the extra time charge is US$5 per half an hour per vehicle, You will receive our bill via email in the following day.

Typical weight allowances for international flights ranges from 20–40 kg. For domestic flights weight allowance is 20 kg. For extra weight, there is a charge of 1.5% of the total airfare per extra kilo. Please make sure you confirm with your airline. Also, in case you if you’re bringing excess or oversize luggage we recommend you inform about it so we can make necessary arrangements if a special care is needed for your luggage (oversize luggage).