We pride ourselves as the UNIQUE travel agency that provides a secure, reliable, fast and serene airport,train, port, transfer and taxi tour service, With over 10 years experience in the taxi and minicab industry, you can be sure that Mr orange will always find you the best driver and car. Mr orange transfer provide 7*24 hours English speaking customer service and We don’t spend a cent on any costly advertising to make our price 20% cheaper than competitors, All our customers came to us by word of mouth. We care about the details of our service: Our driver always dress in formal and behave nicely, and they has been undertaken 100 hours training program, Our car are always new and equipped with WIFI device and Car Air Purifier. Choose us, You enjoy journey and We take care of the hassles.
1. Before getting to KL, you’ll receive the following information from us:
2. KL Arrival
The Mr orange welcome sign is the most distinctive one among the crowds of waiting people, And you will recognize it immediately:
Our vehicles are equipped with GPS system and in car WI-FI device.
Capacity:
For any flight arriving before 6am or after 10pm, we only provide a driver transfer service. Our drivers are experienced and speak a little English. To ensure smooth communication between you and the driver, we have designed a bilingual instruction paper that is carried by the driver, with a range of questions and answers in both Chinese and English. Also, a translator support is available by calling one of our emergency contact. We will try our very best to solve your problem on the spot.
(1) Normally, It will take 1 hour for clearing custom and 20 minutes for fetching up your lugguage, which means you will need 1.5 hours from landing time to meet your driver at the exit, Our driver arrives meeting point 30 minutes after your landing time and will be waiting there for 2 hours(count from actual landing time).
(2) If you take first class and without any check in luggage, Pls let us know in advance, our driver will be arriving at the meeting point before the landing time. If you arrive at earlier time without notification, Driver will still conduct the original pick up plan.
(3)For any unpredictable circumstances such as luggage lost, encounter problem at Custom etc. Pls contact with our customer service on 0086-13910694045, and clarify whether you are willing to pay extra waiting time of driver(Free waiting time is 2 hours from landing time), the extra time charge is US$5 per half an hour per vehicle, You will receive our bill via email in the following day.
Typical weight allowances for international flights ranges from 20–40 kg. For domestic flights weight allowance is 20 kg. For extra weight, there is a charge of 1.5% of the total airfare per extra kilo. Please make sure you confirm with your airline. Also, in case you if you’re bringing excess or oversize luggage we recommend you inform about it so we can make necessary arrangements if a special care is needed for your luggage (oversize luggage).
Airport transfer:
Domestic flight schedule arrival time later than 22:00 pm or ealier than 5:00 am
International flight schedule arrival time later than 21:30 pm or earlier than 5:00 am
Train transfer:
For any train schedule arrival time later than 22:00 pm
Hotel Pick up:
For any pick up service earlier than 06:00 am
Mobile App for real-time flight information
There is no need to panic if your China visa is about to expire, just inform us and ask your guide to show you to the Beijing Entry and Exit Administration Bureau to extend your visa. Our local office in Beijing can provide a document to prove your status as a tourist and your departure date. Normally, It should take 3 working days to complete the procedure.
Beijing:
Any hotels or locations within third ring road
Shanghai:
Any hotels or locations within middle ring road
Xi’an:
Any hotels or locations within third ring road
For the hotel pick up and drop off area of other cities, Pls submit your inquiry by clicking following link: https://orange-transfer.com/get-a-quote/